Home – FAQ
At Aquaal, we understand that planning the perfect yachting experience comes with questions. From selecting the ideal yacht to curating your personalized itinerary, our team is here to guide you every step of the way. Let us provide the clarity and confidence you need to set sail on a journey like no other. Reach out today, and we’ll make your yachting dreams a reality.
Our prompt intervention is immediate. Our network allows us to intervene instantly along all shores of Albania. We also provide clients with a dedicated line for instant advice and assistance. Our rental service is based on the principles of safety and reliability.
Of course! On your request we provide professional and qualified staff such as chef, hostesses and babysitters.
Of course! At your request we can arrange a yacht with the captain.
Of course! At your request we can arrange for you to find your favorite food and drink.
Of course! We will be happy to inform you in advance to accompany you to the main places of arrival in the city.
Of course! You can leave your car at all times during the holidays, we will take care of parking.
Yes, fuel is excluded from the quota. We use APA as a very easy method for our clients to cover charter expenses as fuel, food, drinks, marina fees and maritime fees. In any case AYC customers will be given the boat with a full fuel tank and it will be possible when they return from their travel fuel with our suppliers, avoiding fuel uncertainty.
Advance Provisioning Allowance (APA) is an advance payment required to be made to fund estimated boarding costs of the charter price used to cover the costs of yacht preparation, requested supplies, port, mooring and other legal charges and fees, diesel and fuel, communications, crew gratuities, extras and depends on guest particular request for services, itinerary, food, beverages etc. In case APA is not entirely used at the end of the cruise / sail, the remaining part is returned to the person chartering a yacht. In case the spending exceeds the APA, guests can be asked to pay the additional part.
For the DAILY period, departure is at 9.00 am and lands until 7.00 pm.
For the 24 hours charters or WEEKLY the departure is at 10.00 am and lands until 9.00 am of the last day.
Schedules are likely to agree on prior notice.
Of course! Upon your request we can arrange disembarkation in another places.
Any landings from other destinations are subject to confidential negotiation.
Of course! Upon your request we can agree to board from another place. Any boarding from other destinations is subject to confidential negotiations.
The charter is rescheduled for the nearest day when the weather is suitable and the yacht is available. If the client is physically unable to do the charter, they can choose to reschedule the day, transfer the charter to a third person, and if neither of these options is possible, a 100% refund will be provided.”
Embark on a journey where elegance meets adventure. At Aquaal, we redefine luxury yachting with exceptional service, stunning destinations, and bespoke itineraries. Whether you’re seeking tranquil escapes, thrilling expeditions, or unforgettable celebrations, our yachts are your gateway to extraordinary experiences. Your dream voyage begins with us—set sail today!